This version is built as an interactive web dashboard. I build this same report in Power BI as well — happy to walk through either version.
Click a bar to filter
Click a bar to filter
Share of tickets
Click an agent to drill through to their tickets
| Assignee | Tickets | Resolution SLA % | Median Hrs | Avg CSAT |
|---|
Newest first
| Issue Key | Summary | Priority | Status | Assignee | Jira |
|---|